La Guardia and El Peñon from Hotel Miba

Frequently Asked Questions

Everything you need to know

Call our hotel +34 958 61 72 28
Call our restaurant +34 650 96 44 38
Great facilities
Non-smoking rooms
Outdoor pool
Free parking
Free WiFi
Roomservice
Facilities for disabled guests
Pet friendly

Reservations:

What payment methods do you accept?

We accept payment with Mastercard, Visa and cash. Hotel reservations must be paid for in full seven days before arrival. Any bills from the bar, restaurant and minibar are paid upon checking-out. Please note we do not accept payment by American Express or Diners. 

What is your cancellation policy?

We allow free cancellation or modification of reservations up until seven days before arrival when the full reservation amount must be paid. After that we will not reimburse you in case of cancellation, no shows or allow any modification of dates of stay. Please note that we have a different cancellation policy for reservations of three rooms or more. 

I'm going to arrive late, how do I get into the hotel and my room?

If there is any possibility that you are going to arrive after 10 p.m. please contact reception in advance and we will explain how to recover your key and enter the hotel and your room.

Do you charge a supplement for single occupancy?

No. The prices of our rooms are identical for one person or two. We charge a supplement for a third person, irrespective of age. 

Is their an age limit to stay in your hotel?

By law in Spain we cannot accept reservations by people under the age of 18 unless accompanied by a parent or authorised guardian. 

Are reservations transferable?

Yes. If you made the reservation in your name and will not come in person, someone else can stay so long as they are in possession of a valid identity document. 

Do I have to book breakfast in advance?

No. If you want to have the full Miba breakfast, it is sufficient to warn us the day before and tell us at what time you would like to have it. For à la carte breakfasts you can turn up and order at any time during the breakfast service. You can consult our breakfast menu and choose the option that best suits your apetite and needs. 

Is Hotel Miba all inclusive?

No. We offer the possibility of adding breakfast, one meal or half-board to your reservation but we do not offer all inclusive stays. 

Do you accept pets?

Yes, we allow one dog, under 25k, per room. We do not accept aggressive breeds and customers are requested not to leave their pet alone in the room. There is a € 25 surchage per night. We request that you respect other guests who may not be fond of animals. Pets are permitted in the bar, restaurant and skybar.

What is included in half-board?

Our half-board is a full Miba breakfast, plus one of lunch or dinner. You are welcome to change between lunch and dinner on separate days. For the main meal our chefs will offer you a choice of two starters and two main courses that change on a daily basis. The dessert will be a cake from our selection of home-made desserts with ice cream. Should you wish to have more choice, we recommend ordering à la carte in the restaurant. We try to accomodate vegetaraian half-board requests. However for vegans or people with food allergies we may need to specially purchase food items and will charge a supplement. 

Do you have extra beds available?

Yes, we have extra beds available to our customers upon request. Please note that the only room in which we can put two extra beds is our queen suite. Our superior twin and superior double room number four have space for one extra bed, We charge a supplement of € 25 per night, per extra person, irrespecitve of whether they use an extra bed, and provide you with an extra set of towels. Please ensure that your reservation is made for three people, or contact us in advance if you require extra beds.

Do you have cots available?

Yes. We have cots available and charge the extra person supplement of € 25 per night for their use. If you need a cot, please contact us.

Rooms:

Do all the rooms have sea views?

Yes, all our rooms have a private balcony with sea views. None of our rooms face inland. 

Do all your rooms have air-conditioning?

Yes, all our rooms have air-conditioning with individual controls. In the cooler months they have inverters that can be used to heat your room if required. 

Do you have free Wifi?

Yes, free WiFi is available throughout the hotel and in your room. 

Do the rooms have a minibar?

Yes, all our rooms have a minibar. It contains a selection of waters, beer, cava and soft drinks as well as some chocolate bars, sweets and crisps. There is space for you to use the refrigerator for your own needs. Should you wish for any items to be removed from the minibar, please ask our cleaning staff or at reception.

Do you have smart TVs?

At present only the two suites have smart TVs with an internet connection. The other rooms have TVs with national channels. a few of which are in English.

Do your rooms have hairdryers?

Yes. All our rooms are equipped with a hairdryer.

Do you provide shower gel and shampoo?

Yes. We provide complimentary Rituals shower gel, shampoo, hand wash and body lotion in all our rooms.

Do any of your rooms have a jacuzzi?

No. Our queen suite and junior suite both have bathtubs set in the middle of the room, but neither has whirlpools or jacuzzi. 

Can I smoke in my room?

No, smoking in rooms is strictly prohibited. You can however smoke on your balcony where there is an ashtray, but we do ask you to be considerate of your neighbours and not throw lit cigarrettes off the balcony due to the high fire risk.

Services:

Do you have room service?

Yes, we provide room service for a supplement of € 8. We can serve breakfast, lunch or dinner in your room. 

Do you have a laundry service?

Yes, we provide a laundry service on demand. There is a form in your wardrobe to hand it at reception with any items to be washed. 

Do you have an iron and ironing board?

Yes, we have both irons and ironing boards available to our guests. Please request them in reception.

Is reception staffed 24 hours?

No. Our reception is staffed from 7 a.m. to 10 p.m. 

Do you offer an airport transfer service?

No. We can however arrange or put you in contact with one of the licensed taxi drivers from Salobreña who does airport pickups. 

Do you have a concierge service?

No. Our reception staff will do their best to help you with any needs from obtaining tickets to the Alhambra to organising a boat charter.  

I've forgotten something I need at home, do you have a kit?

Don't worry if you forget something essential at home. On request we can provide you with complimentary dental kits, shaving kits, sewing kits, shower caps, tampons and sanitary towels. Please ask in reception.

Do you have plug adaptors?

Yes. We have adaptors for British plug types. We do not have adaptors for American style plugs. 

Do you have somewhere I can leave luggage?

Yes, you can leave luggage with reception and we will look after it for you. 

I left something behind in my room, what should I do?

When we find items left behind in a room, we try and contact the guests as fast as possible. Should you wish to recover your item by post, we can mail it to you for a small charge on top of the postal fees. Otherwise we keep lost property items for one month and then donate them to a local charity.

Do you have beach towels?

Yes. We can provide you with beach towels upon request at reception. 

Do you have parasols that can be taken to the beach?

No. They can be bought for about € 10 in many shops in the village and by the beach. 

About Us:

Does Hotel Miba belong to a chain?

No, we are a privately owned, independent, boutique hotel and restaurant.

What languages do your staff speak?

Our staff speak English, Spanish, French, German, Dutch and Romanian.

Are you recruiting?

From time to time we recruit kitchen, bar, reception, cleaning and administrative staff. If you are a dynamic tourism professional who is responsible, motivated and experienced, please send us a copy of your CV and a covering letter to our email.